Hotel Laundry Room Payment Systems
Setomatic Systems understands that the hotel customer experience is holistic and must include conveniences like seamless payment methods. That’s why we invented the SpyderWash payment and management system for commercial laundry machines for hotels.
Our system accepts the latest payment methods—from contactless debit and credit cards to NFC mobile wallets. SpyderWash can fit any laundry machine make or model. We also offer electronic drop coins to modernize outdated machines.
Hotel owners/operators might not consider their laundry rooms their number one revenue generator, but when it comes to customer convenience and increasing their bottom line, all enhancements can help. There are currently over 52,000 hotels in the United States, accounting for over $155 billion in annual sales. Between business and leisure travelers, over 30% of hotel guests stay more than three nights.
All these facts lead to one major point, which is that many of your guests will depend on hotel laundry equipment during their stay.
SpyderWash Has Helped Revolutionize the Hotel Industry
Hotel guests want to pay for their laundry the same way they paid for their hotel room, food purchases, and other hotel amenities.
This is why the SpyderWash electronic payment system by Setomatic Systems can help elevate your hotel’s laundry room. SpyderWash laundry payment systems are featured in major hotel chains like Marriott, Hilton, Embassy Suites, Sheraton, and many more. Now, your hotel guests can also have the option of paying for their laundry using credit/debit cards, RFID contactless credit/debit cards, NFC mobile wallet payments, and coins (optional). Our system is completely wireless and offers full accountability and auditing of machine revenue.
SpyderWash Prevents Common Problems for Hotel Staff & Guests
Convenient payment systems are often the key to smoothing the customer experience from check-in to checkout.
Several common problems stem from limited payment options in guest laundry rooms:
- Guests not having quarters to operate the laundry machines
- Guests going to your front desk asking to break their bills for quarters
- Constantly emptying out the money boxes
- Manually checking the amount of revenue being generated by each laundry machine
Through the SpyderWash operator login portal, hotel staff can manage systems remotely and efficiently.
How to Choose a Laundromat Payment System for Hotels
Setomatic Systems offers two key options for choosing a laundromat payment system:
- Drop Coin: If you already have an efficient laundry room setup with outdated machines, you can try our electronic drop coin add-on to replace your old coin slides.
- SpyderWash: The SpyderWash all-in-one system can help you manage your business remotely with the SpyderWash Portal and offers the option for guests to pay with traditional quarters or cutting-edge, contactless payment methods such as a tap-to-pay laundry system.
Benefits of Electronic Payment Systems
Several primary benefits demonstrate how SpyderWash can take your hotel laundry room to the next level:
- All-in-one SpyderWash Portal: The SpyderWash Portal helps supervisors and owners track their revenue for easy remote management.
- Contactless payment: Customers can pay for laundry with traditional coins, contactless debit or credit cards, and the latest NFC mobile wallets on their smartphones, like Apple Pay, Google Pay, and Samsung Pay.
- Mobile smartphone app: The mobile app lets your hotel guests see which washers or dryers are available in the laundry room, which is especially convenient for a busy hotel.
Hotel Laundry Payment Frequently Asked Questions
Find answers to some of our most commonly asked questions regarding the best payment systems for hotel guest laundry services. From reducing complaints to choosing the right technology, we can help you find what you need to know.
What Is the Best Payment System for Hotel Guest Laundry Services?
The best payment system for hotel guest laundry is one that offers convenience for your guests and operational efficiency for your staff. Modern, all-in-one payment solutions like SpyderWash eliminate common frustrations from outdated, coin-only systems. By accepting credit and debit cards and other mobile payments, you can enhance the guest experience and streamline your revenue collection.
How Do I Reduce Laundry Complaints at My Hotel?
Upgrading from a coin-based system to a modern, cashless solution can significantly reduce laundry complaints at your hotel. Travelers rarely carry the exact change needed for laundry, leading to frustration. By implementing a system like SpyderWash, you allow guests to pay with the credit/debit cards or mobile apps they already use daily. This simple change eliminates a major cause of laundry-related complaints and demonstrates that you are invested in a seamless, positive guest experience.
What Payment Methods Should Hotel Laundry Accept?
To satisfy modern travelers, your hotel laundry should accept a wide range of payment options. The goal is to provide maximum flexibility for your guests. The SpyderWash system allows your machines to accept:
- All major credit and debit cards, including tap-to-pay, chip, and swipe transactions
- Near field communication (NFC) mobile payments, such as Apple Pay, Google Pay, and Samsung Pay
- Branded loyalty cards, which can be used to offer rewards
Offering these payment methods gives each guest a convenient way to pay, which increases machine usage and overall revenue. This flexibility goes beyond a perk — it’s an expected standard for a modern hotel.
Learn More about SpyderWash Hotel Solutions Today
Redefine the way customers talk about the little details of their hotel experience with the SpyderWash payment system and electronic drop coin upgrade from Setomatic Systems.
Ready to partner with us or want to find out more? The SpyderWash payment system has a comprehensive overview of all the details you need, and our electronic drop coins have various options to consider. Contact us online or speak with us at (516) 752-8008.
Several primary benefits demonstrate how SpyderWash can take your hotel laundry room to the next level:
- All-in-one SpyderWash Portal: The SpyderWash Portal helps supervisors and owners track their revenue for easy remote management.
- Contactless payment: Customers can pay for laundry with traditional coins, contactless debit or credit cards, and the latest NFC mobile wallets on their smartphones, like Apple Pay, Google Pay, and Samsung Pay.
- Mobile smartphone app: The mobile app lets your hotel guests see which washers or dryers are available in the laundry room, which is especially convenient for a busy hotel.